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Email Username Changes FAQ
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Last Updated
8th of November, 2013

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Questions you may have:

How will people know my new address?

Your old address will remain as an Alias which means you will continue to receive mail sent to your old address –even after the username change. You will not lose any mail.  You will want to let people know about your new address by making a special note in your signature line or sending out an email to your address book.


Will I have to change business cards, letterhead, brochures?

No. Mail sent to your old address will still get to you.  Eventually you may want to update your materials as you reorder.


How long do I have to notify everyone that my address has changed?

Your old address will continue as an alias so as long as you like.  You will want to let people know about your new address by making a special note in your signature line or sending out an email to your address book.

How about listservs?

You will continue to receive listserv traffic (you won’t miss any mail). However if you regularly POST to a list or are the owner of a non-MSU list, you will need to sign back on to that list with your new address.  

I read email on my phone. Will this affect it?

Yes. You will need to change your settings to read the new email address. Instructions for the most common phones (such as iPhone, Blackberry and some Android phones) are on the Support site under the "Email Address Changes" category.

Any other problems this may create for me?

  • Android phones that were originally setup using old email account will require a factory-default reset.  You will then need to setup your phone with a new address.  We recommend you create a personal email account to use with your Android phone.  Apps will also need to be downloaded again from the Marketplace.
  • Google Talk/Chat users may need to reinvite their contacts to use chat.
  • Outlook users will need to change some settings to begin checking mail using their new username.  Instructions will be available on the Support site under the "Email Address Changes" category.
  • RacerMail users who use an automatic signature line will need to re-create that signature in their mail settings.  Instructions will be available on the Support site.
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