1. Police Dept/Emergency Management

1. How do I sign-up for emergency alerts?

Faculty, Staff and Students are already signed up for Emergency Notification Text Alerts using the cellphone information provided in their myGate accounts. You can update your myGate information by following the myGate Information Change Instructions.

You may also add additional numbers, like family members or extra cell phones, by creating a MyConnect Portal account following the Murray State Internal MyConnect Portal Setup instructions.

Parents, family members, and Community Partners may sign up to receive emergency text messages. Just follow the instructions for creating a MyConnect Portal account by following the Murray State External MyConnect Portal Setup instructions

2. What kind of alerts are available?

MSU currently offers Emergency alerts only through the Racer Alert Emergency Notification System. Racer Alert uses Blackboard Connect’s MyConnect Portal. The Bursar's office also offers alerts for e-bills. Users may opt-in for those messages on the Money tab in myGate.

3. I wish to stop receiving messages.

If you wish to stop receiving Racer Alert emergency text messages, you can reply “STOP MSUPD” to any text you receive from Murray State Police. To opt out without having received a text, you must create a MyConnect Portal account following the Murray State Internal MyConnect Portal Setup instructions.

4. If I sign-up for emergency alerts, what kind of messages will I receive?

Emergency alert messages will only be sent in the event of a major emergency affecting the campus community. This would include severe weather warnings and threatening public safety concerns. Messages WILL NOT be sent for campus activities or other public announcements unless you indicate that you want to receive those messages.

Troubleshooting:

  • If you are not receiving emergency text alerts, ensure that your cellphone number is correct in your myGate account by following myGate Information Change Instructions or by creating a MyConnect Portal account.
  • Check with your cell provider that your phone is enabled for text messaging from short codes as this is the method used to sign up. Most larger providers do support this feature.
  • Contact the Murray State Police Department at 270-809-2222 or by email at msu.raceralert@murraystate.edu.
1.1. Alarm/Camera System Request Form
Alarm/Camera System Request Form
1.2. Campus Security Policy and Crime Statistics
Murray State University are committed to assisting all members of the MSU community in providing for their own safety and security. If you would like to receive the combined Annual Security and Fire Safety Report that contains this information, you can stop by the University Police Department at 101 Public Safety Building, Murray, KY, 42071 or you can request that copy to be mailed to you by calling 270-809-4810.

1.3. Department of Public Safety and Emergency Management (Parking/Business, Emergency Management, and Police)
The Department of Public Safety and Emergency Management is responsible for the safety and security of the Murray State University community as well as properties owned, leased, or otherwise controlled by the University.  The Department provides 24 hours per day, 7 days per week service to Murray State University and is comprised of three divisions- Parking/Business, Emergency Management, and Police.

You will find information and emergency alerts on Public Safety and Emergency Management's website.
1.4. Drug Free Institution Policy
Murray State University is a drug free institution.  View our Drug Free Institution Policy.
1.5. LiveSafe Mobile App
Murray State University is committed to creating and maintaining a campus environment free from crime and all forms of sexual violence, relationship violence, and stalking. To assist in the institution's commitment, the university has partnered with LiveSafe to provide an app for all members of the university community. LiveSafe provides a two-way communication tool that puts safety at the fingertips of the university community. LiveSafe empowers the university community to look after one another. App users can report tips such as, sexual assault, stalking, theft, vandalism, abuse, accidents, and more. App users can really participate as an active bystander and report crimes and other suspicious activity. The app is customized to allow users to send tips anonymously and call for a Racer Patrol escort.

Download Links:
Download for iOS devices
Download for Android devices 
Not on your mobile device? Just search the App Store or Google Play store for "LiveSafe"

Instructions: 

  1. Install LiveSafe using the download links above.
  2. Type in your email address, then tap "Done".
  3. Create your password, which must be at least 6 characters. Enter in your first and last name. Tap "next".
  4. An email will be sent to confirm your account. Tap the blue button in the email or the link provided to confirm and activate your account. After a confirmation message, you will need to go back to the LiveSafe app.
  5. Select Murray State University as your school.
  6. To effectively use LiveSafe, you will need to Enable Location Sharing. Either tap on the prompt to allow LiveSafe to use your location, or go to Settings > Privacy > Location Services > LiveSafe.

After you have successfully setup LiveSafe, you have four options on the LiveSafe Home screen:

  • Report Tips and Emergency Options. Allows users to report suspicious or criminal activity in a safe and non-threatening way using report tips and emergency options. The tips go directly and immediately to the Murray State University Police. Users can choose to report anonymously if that makes them feel more comfortable
  • Safety Map. Helps users get from one point on campus to another, an especially helpful tool for new students
  • GoSafe.  Users can have a friend or parent “walk” with them through campus. Location services are enabled by the user, who invites one of their phone contacts with the LiveSafe app to “follow” them through the campus, for instance, at night, and see them arrive safely at their destination. At that point, the user can then disable location services and the connection is ended. The Racer Patrol at Murray State can also be contacted through the app to request the patrol’s safety escort service.

 

1.6. Racer Alerts FAQ (Emergency Alerts)

1. How do I sign-up for emergency alerts?

Faculty, Staff and Students are already signed up for Emergency Notification Text Alerts using the cellphone information provided in their myGate accounts. You can update your myGate information by following the myGate Information Change Instructions.

You may also add additional numbers, like family members or extra cell phones, by creating a MyConnect Portal account following the Murray State Internal MyConnect Portal Setup instructions.

Parents, family members, and Community Partners may sign up to receive emergency text messages. Just follow the instructions for creating a MyConnect Portal account by following the Murray State External MyConnect Portal Setup instructions

2. What kind of alerts are available?

MSU currently offers Emergency alerts only through the Racer Alert Emergency Notification System. Racer Alert uses Blackboard Connect’s MyConnect Portal. The Bursar's office also offers alerts for e-bills. Users may opt-in for those messages on the Money tab in myGate.

3. I wish to stop receiving messages.

If you wish to stop receiving Racer Alert emergency text messages, you can reply “STOP MSUPD” to any text you receive from Murray State Police. To opt out without having received a text, you must create a MyConnect Portal account following the Murray State Internal MyConnect Portal Setup instructions.

4. If I sign-up for emergency alerts, what kind of messages will I receive?

Emergency alert messages will only be sent in the event of a major emergency affecting the campus community. This would include severe weather warnings and threatening public safety concerns. Messages WILL NOT be sent for campus activities or other public announcements unless you indicate that you want to receive those messages.

Troubleshooting:

  • If you are not receiving emergency text alerts, ensure that your cellphone number is correct in your myGate account by following myGate Information Change Instructions or by creating a MyConnect Portal account.
  • Check with your cell provider that your phone is enabled for text messaging from short codes as this is the method used to sign up. Most larger providers do support this feature.
  • Contact the Murray State Police Department at 270-809-2222 or by email at msu.raceralert@murraystate.edu.
1.7. University Weather Alerts


Below are three broad categories of inclement weather related actions for the campus. For all three, the President will make the decision on the appropriate action to take, if any. When inclement weather is present in the region, all faculty are expected to work with students in regards to class attendance and assignments. Supervisors are also expected to work with staff within existing policies and procedures.

University Weather Advisory: Rather than deciding to close the university or to cancel classes, the President may authorize the issuance of University Weather Advisory. This will be a safety advisory only and will not entail the cancellation of classes or closure of the campus.

University Weather Classes Delayed or Cancelled: The President may authorize the delayed starting time or the cancellation of classes. This scenario does not include the closure of the campus. The campus will remain open and all personnel are expected to report to work.

University Campus Closure: The President may authorize the closure of campus. A closure time will be declared. All events will be cancelled and facilities, with the exception of residence halls and the Winslow Cafeteria, will be closed.

Weather notifications will be communicated via

Once the above five notifications have been sent, the MSU Police Department will issue a text message to all users opted into text services. 

Please view the Murray State University Weather Notifications/Payroll Procedures (PDF) for the detailed information and procedures regarding these possible actions. (PDF updated 09-01-2018)

Mobile Alerts

If the university campus is closed or classes are cancelled or delayed, mobile alerts will be sent to notify campus personnel. Visit http://www.murraystate.edu/mobilealerts to sign-up. Anyone may sign up and opt-in for mobile alerts.