Verification Process with KHEAA

The Department of Education (ED) selects roughly 30% of all students nationwide for a process called verification. In some instances, MSU will also select a student for the verification process.

If your Free Application for Federal Student Aid (FAFSA) is selected for verification, MSU must confirm that the information reported on your FAFSA is accurate. This is done by requesting your (and your parent(s) if dependent) tax information and other documentation to compare to the information on the FAFSA.

Kentucky Higher Education Assistance Authority (KHEAA) has been authorized to process verifications on behalf of MSU and may contact you for documentation that supports the information you reported.  Please review the information in the links below to assist in completing this process.

KHEAA Verification Login Instructions (pdf)

IRS Data Retrieval Instructions to Assist in Verification (pdf)

Requesting Tax Transcripts Online Instructions (pdf)

KHEAA
PO Box 4048
Frankfort, KY  40602 

Website - www.kheaa.com
Email - verification@kheaa.com 

Phone - 855-272-8771
Fax - 502-696-7230 (fax)


We're here to help!

Financial Aid Office
500 Sparks Hall
Murray, KY 42071-3312

Phone - (270) 809-2546
Toll free - (800) 272-4678, ext. 3
Fax - (270) 809-3116

Website 
www.murraystate.edu/sfa

Email
msu.sfa@murraystate.edu

University Hours:

January to May: 8:00 AM - 4:30 PM CST (M-F)

June to July: 7:30 AM - 4:00 PM CST (M-F) 

    August to December:  8:00 AM - 4:30 PM CST (M-F)

Refer to the Events Calendar for University closure information.