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myGate Authorized Users FAQ
What is an authorized user in myGate?

Authorized users have been given permission by a student to view their account information details and make payments for them through the Money tab on myGate.

How can I be an authorized user for a student?

The student must do the following:
  1. Log in to myGate
  2. Click on the Money tab
  3. Click on My Account/View Your E-Bill in the My Account channel
  4. Click on the Authorized Users link at the top
  5. Add an Authorized User through the link provided.  The authorized user will receive an email with account setup information.

Where do authorized users go to log in?

From the myGate login page at http://mygate.murraystate.edu, look for the "Authorized Users" link under the login boxes.  Click on the link to log in.  See image below.

 

 

I forgot my authorized user password.  How can I reset it?

Go to the authorized users login page at https://secure.touchnet.com/C21099_tsa/web/login.jsp.  Under the Email and Password text boxes in the Authorized Users area there are links for password help.

If you have additional questions about using the Authorized Users system, please contact the Bursar's Office at 270-809-4227. For students needing help logging into myGate, please call the Service Desk at 270-809-2346.



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Modified 7/13/2015
Article ID: 509