1. Employee
1.1. Change Your Mailing Address or Telephone Number
Mailing address changes for students and staff can be made from within the myGate system.

1.  Log in to myGate at http://mygate.murraystate.edu

2.  Students:  Click on the Academics Tab         Faculty & Staff:  Click on the Employee Tab

3.  Find the channel titled Self-Service Banner

4.  Click on the link Click here to log in to Self-Service Banner

5.  Select Personal Information

6.  Click on View/Update Addresses and Phone

7.  In the middle of the screen, click on [Update Addresses and Phones]

8.  Update an existing address by clicking the link next to it or add additional addresses by selecting a new address type from the menu.

9.  Click Submit to add a new address.
1.2. Direct Deposit Instructions

To sign up for direct deposit, a paper form must be completed in the Accounting and Financial Services department. To sign up, you will need to bring two (2) forms of ID (one must contain a photo) to 200 Sparks Hall. Your identity will be verified and signature witnessed.

If you cannot come in to the Murray office, you can go to one of our regional campuses to complete the form. If you live around and/or go to classes at the Hopkinsville, Ft. Campbell, Henderson, Madisonville or Paducah campus you can go to the office at that campus and complete the Direct Deposit form. Again, you will have to take two (2) forms of ID (one must contain a photo) with you. The contacts at the campuses can verify your identity and witness your signature. Your contacts for each campus are as follows:

Paducah, KY - Katrinka Gibson or Dan Lavit

Hopkinsville, KY - Mary-Elaine Horne or Lisa Joiner

Ft. Campbell, KY - Paul Denson

Henderson, KY - Ashley Justice or Kenneth Davis

Madisonville, KY - Jean Bridges

Call 270-809-4126 with any questions.

To sign up for direct deposit, a paper form must be completed in the Accounting and Financial Services department. To sign up, you will need to bring two (2) forms of ID (one must contain a photo) to 200 Sparks Hall. Your identity will be verified and signature witnessed. 

If you cannot come in to the Murray office, you can go to one of our regional campuses to complete the form. If you live around and/or go to classes at the Hopkinsville, Ft. Campbell, Henderson, Madisonville or Paducah campus you can go to the office at that campus and complete the Direct Deposit form. Again, you will have to take two (2) forms of ID (one must contain a photo) with you. The contacts at the campuses can verify your identity and witness your signature. Your contacts for each campus are as follows:

Paducah, KY - Katrinka Gibson or Rebecca Brown

Hopkinsville, KY - Mary-Elaine Horne or Lisa Joiner

Henderson, KY - Ashley Justice or Kenneth Davis

Madisonville, KY - Jean Bridges


Call 270-809-3004 with any questions.


1.3. FERPA Training Online
The university is required to protect student information under the Family Educational Rights and Privacy Act (FERPA). FERPA governs the way we handle confidential information. All new employees (including student workers) who handle confidential information must complete MSU’s online FERPA training tutorial and quiz. All faculty and staff who have not already completed FERPA training either in person or via the online training, but who currently have or who may have been given electronic access to student information via myGate are required to complete the online training in order to keep or gain access to MSU systems. If you have any questions, please contact the Registrar’s Office at msu.registrar@murraystate.edu.

Online FERPA training is offered through Canvas.  Use this url to self-enroll in the training course.  https://murraystate.instructure.com/enroll/YKEW9E
1.4. Update Your ID Photo

Photos from our ID system are displayed on individual RacerCard IDs and made visible to faculty and advisors in myGate.  Users may update their photo ID in the system using one of the following methods:

 

IN PERSON AT THE RACERCARD OFFICE

Come by the RacerCard office on the first floor of the Curris Center during business hours (8am-4:30pm M-F) to have your photo retaken.  Photo retakes are at no charge.   If a new ID card is desired, charges may apply.  See the RacerCard website for more details.

 

SUBMIT A PHOTO BY EMAIL

Photos should be emailed to msu.racercard@murraystate.edu  Two images must be submitted - your photo and a copy of a photo ID (see example below).  

Your photo MUST meet the following criteria:

  • Saved as a .JPG ONLY
  • NO larger than 400 KB and approximately 500 x 500 pixels
  • Color photo ONLY
  • BACKGROUND MUST BE COMPLETELY SOLID  (DO NOT submit a photo with objects, textures, or patterns.)
  • Clothing MUST be visible and preferably contrasting to background
  • Face and shoulders MUST be centered within photo
  • NO hats, sunglasses, glare on glasses, red eye, shadows, blurry or debutante photos
  • NOT too dark, bright, close or distant

 

Example: