1. Consumer Information
1.1. Accreditation

The names of associations that accredit, approve, or license Murray State University and its programs can be found online here.

If you wish to review documents describing Murray State's Institutional Accreditation and Professionally Accredited Programs, a written request should be submitted to the Office of the Provost and Vice President of Academic Affairs, 333 Wells Hall, Murray, Kentucky 42071

1.2. Athletic Program Participation Rates and Financial Support Data

For athletic compliance information, review the following links or contact Steve Harrell at 270-809-3430.

 

Athletic Program Participation Rates and Financial Support Data

Athletic Compliance Reports 

1.3. Campus Security Policy and Crime Statistics
Murray State University are committed to assisting all members of the MSU community in providing for their own safety and security. If you would like to receive the combined Annual Security and Fire Safety Report that contains this information, you can stop by the University Police Department at 101 Public Safety Building, Murray, KY, 42071 or you can request that copy to be mailed to you by calling 270-809-4810.

1.4. College Navigator
To compare Murray State University to other colleges/universities, visit the College Navigator.
1.5. Constitution Day
The Department of Political Science will organize our Constitution Day program to be held each year in September. For more information, please contact the department of Political Science and Sociology at 270-809-2661.
1.6. Drug Free Institution Policy
Murray State University is a drug free institution.  View our Drug Free Institution Policy.
1.7. Family Education Rights and Privacy Act (FERPA)

Institutional Policy


The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records, including:

 

 

1.   The right to inspect and review the student's education records within 45 days of the day the University receives a request for access. Students should submit to the registrar, dean, head of the academic department, or other appropriate official, a written request that identifies the record(s) they wish to inspect. The University official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the University official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed. A parent of a dependent student as defined in section 152 of the Internal Revenue Code may request permission to view a student’s educational records upon showing proof of dependency. Release of such information is at the discretion of the Registrar.

 

2.  The right to request the amendment of the student's education records that are believed to be inaccurate or misleading.  The student should write the University official responsible for the record, clearly identify the part of the record they want changed, and specify why it is inaccurate or misleading. If the University decides not to amend the record as requested by the student, the University will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for an amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.

 

3.   The right to consent to disclosures of personally identifiable information contained in the student's education records, except to the extent that FERPA authorizes disclosure without consent, as follows: 

 

a) Disclosure without the student's consent is permissible to school officials with legitimate educational interests. A school official is a person employed by the University in an administrative, supervisory, academic, research, or support staff position (including law enforcement unit personnel and health staff); the University attorney; appropriate community safety and emergency personnel to whom information regarding students is to be provided pursuant to KRS 164.9495; a person or company with whom the University has contracted (such as an attorney, auditor, or collection agent); a contractor, consultant, volunteer, or other person or entity to which the University has outsourced institutional services or functions, and who is limited as to use, maintenance, and re-disclosure of information; a person serving on the Board of Regents; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks.  In addition, the following groups are specifically recognized as “school officials” within the definition of FERPA for the limited purpose of receiving at any time listings of names and addresses of students, including in-coming students, and/or student directory information:  MSU Alumni Association; Murray State University Foundation, Inc; a person or company who performs a service for MSU that serves a legitimate educational interest; authorized representatives of federal or State supported education programs if disclosure is in connection with an audit or evaluation of supported programs or for the enforcement of or compliance with legal requirements that relate to those programs.

 

A school official has a legitimate educational interest if the official needs to review or receive any education record in order to fulfill his or her professional responsibility or if the service to or for MSU is of a type that MSU would normally perform itself including one which MSU has outsourced.


As of January 3, 2012, the U.S. Department of Education's FERPA regulations expand the circumstances under which your education records and personally identifiable information (PII) contained in such records - including your Social Security Number, grades, or other private information - may be accessed without your consent. First, the U.S. Comptroller General, the U.S. Attorney General, the U.S. Secretary of Education, or state and local education authorities ("Federal and State Authorities") may allow access to your records and PII without your consent to any third party designated by a Federal or State Authority to evaluate a federal- or state-supported education program. The evaluation may relate to any program that is "principally engaged in the provision of education," such as early childhood education and job training, as well as any program that is administered by an education agency or institution. Second, Federal and State Authorities may allow access to your education records and PII without your consent to researchers performing certain types of studies, in certain cases even when we object to or do not request such research. Federal and State Authorities must obtain certain use-restriction and data security promises from the entities that they authorize to receive your PII, but the Authorities need not maintain direct control over such entities. In addition, in connection with Statewide Longitudinal Data Systems, State Authorities may collect, compile, permanently retain, and share without your consent PII from your education records, and they may track your participation in education and other programs by linking such PII to other personal information about you that they obtain from other Federal or State data sources, including workforce development, unemployment insurance, child welfare, juvenile justice, military service, and migrant student records systems.

 

b) FERPA allows the institution to routinely release information defined as "directory information." 

The following student information is included in the definition: 

  • the student's name
  • addresses
  • telephone listings
  • campus e-mail address
  • date and place of birth
  • fields of study
  • photograph
  • participation in officially recognized activities and sports 
  • weight and height of members of athletic teams
  • dates of attendance
  • enrollment status (including full-time, part-time, not enrolled)
  • degrees (pending and received)
  • awards or honors received and the most recent previous educational institution attended

 

When a student wants the directory information to remain confidential, an official request form must be completed in the Registrar’s Office within the first five days of class of the school term.  If a student requests directory information withheld during a term and does not return to Murray state after that term, that request remains in force until such a time as a formal written statement removing that hold is received from the student rescinding that request. Murray State will release directory information to school officials or others with a legitimate educational interest.

 

 

4.   The right to file a written complaint with the Family Compliance Office of the United States Department of Education concerning an alleged failure by MSU to comply with the provisions of FERPA.

 

a) The complaint must contain specific allegations of fact giving reasonable cause to believe that a FERPA violation has occurred. A complaint does not have to allege that a violation is based on a policy or practice at MSU. 

 

b) To be timely, a complaint should be submitted to the Family Compliance Office within 180 days of the date of an alleged violation. The Family Compliance Office may extend the time limit for good cause shown. 

 

c) The complaint may be filed at: Family Compliance Office, U.S. Department of Education, 400 Maryland Ave, S.W., Washington D.C., 20202. 

1.8. Loan Counseling
In order to receive a Direct Student Loan, students must complete entrance counseling. To complete the loan entrance counseling, visit Studentloans.gov by clicking on the following link: Entrance Counseling.

If a student has ever received federal loans and their enrollment drops below at least half time at Murray State University, they must complete exit counseling. To complete the loan exit counseling, visit Studentloans.gov by clicking on the following link: Exit Counseling.
1.9. Net Price Calculator
To calculate Murray State University expenses and financial aid eligibility, use our Net Price Calculator.
1.10. Non-Discrimination Policies
The Office of Institutional Diversity, Equity, and Access works to ensure that the university makes a good faith effort at providing a working and learning environment that is welcoming of diversity and  free from discrimination and harassment. Applicants for employment, employees, and prospective and enrolled students of the university are protected against discrimination on the basis of race, color, religion, sex, national origin, age, disability, veteran status, and sexual orientation.
1.11. Preferred Private Lender List

Murray State University does not use preferred lender lists for Private Loans.  We utilize a historical lender list using the tool Fast Choice. To access this list, please click on the following link: Fast Choice.

1.12. Refund of Tuition and Fees
Please visit the Bursar's Office for information regarding refunds of charges.
1.13. Retention, Completion, and Graduation Rates

For information regarding Murray State University's retention, completion, and graduation rates, please visit the Office of Institutional Research.

1.14. Student Complaints
  • Students should attempt to resolve issues through all means available at Murray State University, including published university grievance and appeal procedures.
  • If the issue cannot be resolved through these procedures, a complaint can be submitted to Murray State's accreditor at: Commission on Colleges, Southern Association of Colleges and Schools, 1866 Southern Lane, Decatur, GA 30033-4097.
  • Information concerning the process to follow and the forms to file can be found at SACSCOC Complaint Policy.
  • Students can also contact the Kentucky Council on Postsecondary Education at 1024 Capitol Center Drive, Suite 320, Frankfort, Kentucky 40601-7512 or the Office of the Attorney General, Consumer Protection Division, 1024 Capital Center Drive, Frankfort, Kentucky 40601 or by accessing the Office of the Attorney General’s website.
  • Students can also contact your home state representative.
1.15. Textbook Information

Looking for textbooks used in your classes?

Students can access online information regarding required textbooks, sale of textbooks, including book title, price, and ISBN information and other materials for all courses in a given semester by accessing this link or this link provided by the university bookstore. 


Charge now, pay later! 

Students who rent or buy from the University Store have the option to charge to their student account and pay later or make payments. Required textbooks, syllabus items, classroom supplies and backpacks are eligible to be charged to student accounts. A Student ID is required at the time of purchase.

Books may be purchased by using student’s refund, personal payment, or charging books to student account and that payment is made by student/parent/or student financial aid.


1.16. Transfer Student Services
For information on transferring coursework to MSU, please visit Transfer Center.
1.17. Tuition and Fees
Please visit the Bursar's Office for tuition and fee information.
1.18. Veterans and Their Families
For information regarding higher education at Murray State University for veterans, please visit Veteran Affairs.